Partnerships to deliver you the best solution
Additional Gregg Partners
To provide the best communications system options to you, we partner with many vendors. We understand the strengths of our partners to create a complete system that will bring your business optimum success.
Oaisys
The OAISYS voice documentation and interaction management solutions help companies within a variety of industries — including healthcare, automotive dealerships, financial services, and the public sector — attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. You can learn more at oaisys.com.
Telstrat
TelStrat provides recording and workforce optimization for business. Their award-winning technology is proven in everything from small companies to large contact centers. Learn about TelStrat solutions at telstrat.com.
SJS Solutions
SJS Solutions has been creating real-time reporting and Digital Display solutions for call and contact centers since April 2001. With the introduction of the Optymyse API, companies are able to take data from anywhere and display it on anything. Learn more at sjssolutions.com.
Brightmetrics
Brightmetrics delivers industry leading reporting and analytics for the ShoreTel system. They show you what your customer experience really looks like to your customers. Read more at brightmetrics.com.
Ruckus
Ruckus Wireless is a supplier of advanced wireless systems for the mobile Internet-working market. The company markets and manufactures a wide range of indoor and outdoor “Smart Wi-Fi” products for mobile operators, broadband service providers and corporate enterprises around the world. See more about their options at ruckuswireless.com.
Multitech
Multitech Systems offers the industry’s most comprehensive M2M (machine-to-machine) communications products and services. The FaxFinder® fax server is an all-in-one appliance that delivers faxes to a recipient’s email inbox or network folder so they can be accessed via personal computer, laptop or mobile device, or printed on a network printer. Read more at multitech.com.
Syntellect
Syntellect (a part of Enghouse Interactive) is a leading provider of self-service and live contact/call center solutions spanning the entire customer service spectrum. Their comprehensive solutions are designed to empower customers to achieve the best mix of automated and live assistance service with the flexibility to adapt to changing needs and conditions. Learn more at enghouseinteractive.com.
Comdial
Vertical Comdial MP5000 is the ideal telecommunications solution for growing organizations with remote sites and road warriors, and with heavy intra-organizational calling and conferencing requirements. It’s easily administered from a single point and supports a broad spectrum of hard and soft endpoint mixes and advanced call handling applications. Get more details at vertical.com.
Zultys
Zultys’ Enterprise class IP PBXs combine best-of-breed integrated voice, data, conferencing and Unified Communications services into one efficient appliance. Based on Linux and open SIP (Session Initiation Protocol) standards, Zultys IP PBXs provide enterprise-class voice, Unified Communications, mobility and contact center services. See additional information at zultys.com.
HP
HP manufactures several types of Power Over Ethernet (POE) switches. The switches generally are available in 24 and 48 port configurations and can also include the capability of sending Gigabit through to the desktop. Find out more about their products at hp.com.
FaxBack
FaxBack has been at the forefront of shaping fax technology with Fax Server and VoIP Fax Solutions. They provide award-winning fax servers, FoIP boardless solutions, fax-on-demand, broadcasting and web-to-fax solutions that enable companies to communicate and deliver information faster, smarter and easier than ever. Learn more at faxback.com.