Adopting a cloud phone system seems like a major change if you’ve used an on-premise phone system for years. While you may be comfortable with the setup you already have in place, there’s a good chance you’re experiencing problems that come with older software and hardware.
Migrating to the newest technology can make your life easier and your business operations run more smoothly. Many companies have moved their communications to the cloud because it offers so many benefits. In this article, we’ll focus on just two areas where the cloud helps businesses: cybersecurity and compliance.
How the Cloud Can Improve Cybersecurity
The cloud offers many cybersecurity benefits. First, you no longer have to worry about one person manning one data center. With true active and active data centers in geographically diverse locations, a team will be constantly monitoring security threats at data centers around the world.
The cloud also offers an additional benefit for cybersecurity through partnerships with the right vendors. Working with the right partners can provide the highest levels of security, and Gregg does just that. We align ourselves with Gartner, a highly recognized organization that evaluates vendors in the telecom industry.
We only bring Gartner-acknowledged, enterprise-grade, top-rated providers to the table. These cloud system providers stand behind their platform 100%, and so does Gregg.
Cloud providers also have more resources and experience in cybersecurity than many other businesses and organizations. Each year cloud providers invest billions of dollars into developing cutting-edge cybersecurity practices, including:
· Zero trust through identity and access management
· Network segmentation
· Continuous monitoring
· and more practices
Cloud providers are highly incentivized to provide strong security, as a breach wreaks major damage on their reputations.
Finally, with the cloud, it’s no longer your responsibility to worry about cybersecurity issues. It’s your cloud provider’s task to handle any issues that occur. Your IT manager no longer has to worry about system security, which frees up their time to focus on other systems and processes that will help your business run more efficiently on a daily basis. Choosing the cloud makes audits less stressful and puts less strain on your internal team.
How the Cloud Can Improve Compliance
How do you know that all the devices on your company’s network are running the most updated, most secure software? How do you know that all records are accurate and up to date?
It can be challenging to manage so many devices and compliance requirements. A cloud system offers greater control over what is installed, run, and accessed on company devices. By leveraging the cloud, you can achieve the highest degree of operational standardization. The cloud also improves compliance by streamlining the recordkeeping process through tools that are managed via the cloud.
Many cloud system providers are embracing the shared responsibility model (SRM), which means that the provider is responsible for some security controls. Some are shared between the cloud provider and the business, and some are left to the internal department at the business alone. By offloading major compliance tasks to the cloud system provider, you’ll leave your IT manager with more time to focus on the daily operations and long-term goals of your business.
With the cloud, you can automate and expedite your architecture deployment and internal assessment activities to your cloud system provider. As a result, you’ll see improved visibility of your security posture and compliance.
You don’t need to ask for screenshots, look over your employees’ shoulders, or manually check through files – you can request automated compliance reporting from your cloud system provider.
With the increasing threat of cybercrime, there will most likely be more compliance requirements every year. The cloud can help you stay in compliance without straining your IT team or your budget.
How a Cloud Phone System Meets Key Requirements
Your cloud system provider can meet or provide all of the following requirements, which are typically required by most enterprise companies:
· PCI compliance certificates: Most premise-based recording solutions cannot provide these certificates, but the cloud can
· Financially-backed SLA (service level agreement)
· MSA (master service agreement)
· True active/active disaster recovery & security
· Encryption from end to end
· BAA (business associate agreement) – requirement for many large enterprises, especially those in healthcare
· HIPAA compliance
· HITRUST
By migrating to the cloud, you’ll be able to meet more top-level compliance requirements with less stress and less time.
Gregg Communications Will Migrate You to the Cloud
Changing from an on-premise system to a cloud phone system is a major decision that can result in key benefits for your business. You’ll need the right partner to make sure you’re working with the best providers and that your new setup supports all your employee and business needs.
Gregg Communications is here to help. We’re the experts who provide excellence for all your communications needs. We’re proud to say that 99% of our cloud contracts renew after the initial term.
We want to help you select the right communications solution for your business, so we provide ongoing customer support and vendor-neutral recommendations that save you money.
We’ll be by your side form start to finish as you navigate to a new system. Contact our team today for the full Gregg Communications’ experience. Let’s talk about how the cloud could work for you!