In 2020, we all saw the benefits of embracing flexibility. The businesses that have thrived during the COVID-19 pandemic are the ones that did everything possible to work collectively to innovate solutions to emerging challenges. As we move forward into our “new normal,” we need to ensure that all the unified communications solutions and strategies we’re deploying are personalized for the exact needs of our business. Any telecommunication interface or features that are not easy to use will quickly slow down your team, hindering their ability to collaborate remotely.
One of the best ways to ensure your workforce is supported moving forward into 2021 is through a cloud-based unified communications platform designed and implemented by experts.
Taking Your Business to the Next Level with the Cloud
At Gregg Communications, we’ve been focused on business communications since 1967. One of the innovations we’ve been the most excited about in our 54-year history is unified communications offered through the cloud.
When it’s customized to your business, a cloud-based telecommunications platform offers all the flexibility and function your team needs to hit and exceed their goals. Here’s how deploying a cloud-based unified communications platform with help from our experts can take your business to the next level this year.
All the features you need, without maintenance or management
Our team begins every new partnership by learning everything there is to know about your needs and requirements, so we can recommend the best unified communications platform. Most companies need intelligent call routing, contact center capabilities and mobility and business process integration, but your company may have additional specifications. Once we understand your needs, we can design and deploy a telecommunications system that works for your business.
Right from the beginning, you’ll have all the features you need, and you can rely on our experts to handle the maintenance and management that keeps it running smoothly and effectively 24/7. This gives your staff and in-house IT team the freedom to tackle business-specific tasks instead of time-consuming telecom maintenance.
Better remote collaboration
In addition to giving your team the tools they need to do their own jobs, your cloud-based unified communication system should give them the features they need to work collectively. These days, remote collaboration can refer to coworkers on different floors of the same building or staff members who are spread throughout the globe.
Opting for a new system doesn’t just give your team access to shiny new phones. It opens up possibilities for streamlined communications through web and audio conferencing, desktop and application sharing, instant messaging, virtual meeting rooms and so much more. Plus, our systems offer a seamless work experience regardless of whether your team is in-office or at home, making it easier for them to be productive on their schedules.
A guide for increased personalization
When it comes to personalizing your telecommunications, it’s often our knowledge that lags behind technological innovation. After all, if you don’t know what’s available, you can’t take advantage of it. That’s where our experts come in. We offer detailed advice and guidance on the features and personalization options that will make your unified communications platform a true success.
Gregg Communications Offers Customizable Unified Communications for Clients
Our relationships with multiple telecommunication partners give us the freedom to provide impartial solutions that benefit our clients. These solutions are key to allowing companies to thrive during periods of change, a responsibility we do not take lightly.
If you need a trusted advisor to ensure your telecommunication requirements are supported moving into 2021, give us a call. We can work with you to design a unique solution using multiple telecommunication partners to give you the features and flexibility you need to support a remote workforce and drive forward business goals.
Contact Gregg Communications today and start your consultation with one of our experts.