At the annual ShoreTel International Partner Conference, Gregg Communications was recognized for the outstanding customer satisfaction it provides to its clients. In order to quantify the quality of support of each ShoreTel Partner, ShoreTel has engaged an independent third party to conduct quality surveys with every customer. The Net Promoter Score of each Partner is calculated based upon the results of the very demanding NPS surveys. This award places Gregg Communications in the Top 1% of ShoreTel Partners world-wide.